Logistics
Parcel chains must verify transport licences
ILT and NIWO find that parcel companies do too little to verify whether carriers and subcontractors hold the required licences.
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Logistics
PostNL targets 40% out-of-home delivery
PostNL expects service points and parcel lockers to handle around 40% of all Dutch parcels by 2031.
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E-commerce
Customs rules reshape international parcel flows
PostNL reports almost 32% lower international volumes, mainly from Asian webshops, while intra-European e-commerce grows.
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E-commerce
Warranty information must be visible before checkout
Webshops must prominently inform customers about statutory warranties before purchase and provide the information again afterwards.
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E-commerce
Temu gets four months to tackle illegal products
The European Commission has accepted an action plan requiring Temu to address the risks surrounding illegal product listings structurally.
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Warehousing
AI pilots make productivity gains measurable
GXO reports early productivity gains of 5% to 8% from AI-powered pick paths and around 10% in full-pallet picking.
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Logistics
Greener road freight runs into cost and grid constraints
An international industry survey shows that high vehicle prices and limited willingness to pay more are slowing road-freight decarbonisation.
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AI route planning shortens response time during disruption
CEVA uses AI route planning to respond faster to delays, capacity constraints and changing transport conditions.
Read moreE-commerce
Belgium links SME exports to marketplace logistics
Amazon, Becom and the Belgian federal government aim to help Belgian SMEs achieve more than €2 billion in cumulative export sales by 2030.
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Cyber incident shuts down webshop and logistics together
A cybersecurity incident at Albert Heijn disabled digital sales and logistics systems at the same time, causing days of disruption.
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Inbound handling, storage and outbound handling become more expensive again
Panteia expects the costs of transport companies with storage activities to rise by more than 4% again in 2027.
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PostNL expands parcel lockers in Belgium
PostNL opened a parcel locker with around 160 compartments in Antwerp and announced further expansion across Belgian cities.
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Import duty shifts inventory to European warehouses
Dutch Customs is seeing far fewer individual e-commerce declarations and more regular bulk imports of goods later sold from within the EU.
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EU imposes €2 fee on small imported items
From 1 November, a European handling fee of €2 per item will apply to small e-commerce imports from outside the EU.
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Road transport will become more expensive again in 2027
After the sharp increase in 2026, wages, insurance and other Dutch road transport costs will continue to rise in 2027.
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E-commerce
Product data becomes decisive at the border
New traceability requirements make reliable, reusable product and supply-chain data increasingly important for smooth border clearance.
Read moreE-commerce
European retail barely grows in August
European retail volume rose by just 0.1% in August; non-food goods performed better than the market as a whole.
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Product codes mandatory for e-commerce imports
From 1 November, declarants must include product identification codes in customs declarations for e-commerce consignments.
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Online-only retailers grow faster in August
Dutch online retail turnover rose by 6.2% in August; online-only retailers grew faster than multichannel sellers.
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Electric trucks move to longer routes
PostNL is deploying six new electric trucks on longer routes in the Netherlands and to Belgium.
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EU customs reform changes webshop imports
New European customs rules place more responsibility on platforms and prepare e-commerce for a single EU customs environment.
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Stricter sustainability-claim rules now apply
Since 27 September, stricter Dutch requirements apply to green claims, labels and sustainability information in webshops.
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Warehousing
New European packaging rules now apply
The European Packaging and Packaging Waste Regulation is being phased in and affects material choices, empty space and reuse.
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Online retail grows twice as fast as total retail
Dutch online retail turnover grew by 6.2% in the second quarter of 2026 compared with a year earlier.
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Agentic AI moves from advice to logistics action
The new DHL Logistics Trend Radar sees AI systems moving from analysis to autonomous planning, coordination and action.
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Parcel carriers raise energy surcharges in September
DPD and GLS increased their Dutch energy surcharges in September, directly affecting the actual cost per shipment.
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Choosing a carrier at checkout
A well-designed shipping choice at checkout can make the difference between a satisfied customer and a lost sale. Customers expect fast, flexible and affordable delivery options.
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E-commerce
Social media: finding your way through the fog
Social media is a powerful tool for distance sellers. It brings you into direct contact with your target audience and increases brand awareness, while standing out is becoming ever more important.
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Making the logistics chain more sustainable: how webshops can make a difference
Making the logistics chain more sustainable is no longer optional, but a necessity for companies that want to remain future-ready.
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Packaging is an extension of your product
Packaging plays an important role in creating a positive brand experience. Material, size and presentation all influence how an order is perceived.
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Manage logistics yourself or outsource it?
Outsourcing logistics can offer advantages as your company grows or when resources and expertise are scarce.
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Marketplaces as a springboard
Marketplaces provide access to a large audience and can be a fast route into new markets. The trade-offs are fees and dependency.
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International trade: additional costs
International trade exposes webshops to VAT and customs charges. These affect the final price and sometimes delivery speed.
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Getting started with selling abroad: the essential questions
Selling outside the Netherlands involves international rules, VAT, local expectations and different shipping choices.
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SEO for e-commerce: a guide to greater visibility and webshop traffic
A thoughtful SEO strategy helps webshops become visible when customers are actively searching for a product or solution.
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Logistics
An effective returns policy for your webshop
A clear returns policy gives customers confidence, reduces misunderstandings and makes the return flow easier to manage.
Read moreWarehousing
Fulfilment for new webshops: 10 tips
How should a new webshop organise logistics fulfilment? Many webshops face the same decisions and challenges.
Read moreE-commerce
Webshop platforms: exploring e-commerce software
A webshop platform lets you build and manage your online store. The right choice depends on your range, markets, integrations and growth plans.
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FAQ
Questions you always had,
but never got answered.
Why is warehouse management important for my business?
Efficient warehouse management helps minimise errors and increase productivity. Inventory can be tracked accurately, reducing waste and allowing orders to be processed faster.
How can I optimise my company’s logistics processes?
Start with reliable process data. Map waiting times, errors, inventory differences and return reasons, then improve the process with the greatest impact on customers and costs.
What are the benefits of integrating e-commerce with my logistics system?
Orders, inventory and shipping status remain aligned automatically. This reduces manual work, prevents overselling and enables faster processing.
How can I manage returns in my e-commerce logistics?
Use clear return reasons, fixed inspection procedures and real-time status updates. Link recurring causes to product information, packaging and purchasing.
How do I ensure optimal delivery?
Offer suitable shipping options, communicate cut-off times clearly and measure actual delivery performance by carrier and destination.
Why is real-time data important in warehouse management and logistics?
Real-time data gives teams the same current view of inventory, capacity and order status. This helps you adjust faster and keep customers better informed.
About us
WarehouseInsights
WarehouseInsights is the knowledge platform for e-fulfilment and logistics. It is an initiative of logistics partners with many years of industry experience. We share as much of our knowledge as possible with webshop owners, suppliers and logistics companies to help the market grow.
Do you have valuable insights to share? We warmly invite you to contribute. Together, we are building an interactive platform for the entire industry.
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